We collect personal information from you such as name or email address when you request information about our Services, register for our newsletter, fill in a form, request customer or technical support, or otherwise communicate with us. We also collect the contents of messages or attachments that you may send to us, as well as any other information you choose to provide, and that may be associated with your communications.
We keep track of certain information about you when you visit and interact with any of our Services. This includes information such as crash reports, device information, IP address, user language, information about how you interact with the Services, including the frequency and duration of your activities and other information about how you use the Services. Information we collect may be associated with accounts and other devices.
We also collect anonymous data on the Bible verses and translations that are used within the Spirit Notes App.
Our Services may use “cookies” and other technologies such as “pixel tags” and “click-through URLs”.
We use the information we collect in this manner to better understand our users’ interaction with our website, for marketing related activities and to optimise the user experience. You can disable cookies in your browser settings, but please note that certain features on our website may not be available as a result.
In our email communications, we may use other technologies like “pixel tags” and “click-through URLs” in order to determine if an email has been opened and which links have been clicked. We use this information to help us determine interest in particular topics and improve the effectiveness of our communications, and to reduce or eliminate messages sent to customers. Pixel tags are small images shown inside an HTML email; you can disable tracking by disabling HTML in your email client. A link with a click-through URL, when clicked, first sends the user to a web server which records the click, and then to the link’s destination. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
We use your personal information for a variety of purposes, including to:
We don’t share personal information with anyone outside of Spirit Notes, except for the few exceptions below.
We may share any personal information we collect about you with our third-party service providers. The categories of service providers to whom we entrust personal information include service providers for: (a) the provision of the Services; (b) the provision of information, products, and other services you have requested; (c) marketing and advertising; (d) payment and transaction processing; (e) customer service activities; and (f) the provision of IT and related services.
We do not share personal information with our content providers.
We may provide personal information to business partners to provide you with a product or service you have requested. We may also provide personal information to business partners with whom we jointly offer products or services.
We do not use or share your information, including personal information, to advertise any third party’s products or services via the Services. We may use and share your personal information with third-party advertising partners to market our own Services and grow our Services’ user base, such as to provide targeted marketing about our own Services via third-party services.
If we are involved in a merger, acquisition, financing due diligence, reorganisation, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.
We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorised access to systems where we store personal data.
Inside Spirit Notes, we restrict access to personal information to only those employees who need to know that information in order to deploy and maintain our services.
You are entitled to request information about the personal data stored by us, to have incorrect data corrected, or to request the freezing or deletion of your data. You are also entitled to the portability of your personal data. Further, you may object to the use of your data at any time with effect for the future.
There are, however, cases where we are not allowed to delete your data in its entirety as a result of legal retention periods. We may also decline requests if they risk the privacy of others, would be extremely impractical, or for which access is not required by law.
We do not knowingly collect personal information from children under 13, or equivalent minimum age in the relevant jurisdiction, unless their parent or legal guardian provided verifiable consent. If we learn that we have collected personal information from a child under 13, or equivalent minimum age in the relevant jurisdiction, without consent of their parent or legal guardian, we will take steps to delete this information as soon as possible.